HOLIDAY SHIPPING & RETURNS
*HOLIDAY SHIPPING*
To ensure your orders are received by 12/25/18*, please note the following deadlines below:
HOLIDAY SHIPPING DETAILS
*HOLIDAY RETURNS*
See full return policy online HERE.
Process your return online HERE (Do not use Safari).
We are happy to extend our return policy through Tuesday, JANUARY 15, 2019, on items purchased from Saturday, DECEMBER 1, 2018 - Tuesday, DECEMBER 25 2018.
Please note, return requests forms must be completed online here using your original order # and shipping zip code.
**Refunds are only issued to original form of payment and a $10.00 return fee will be deducted from refund.
As a reminder, notification of refund will be sent to original email used to purchase.
If returning a gift, please contact cs@jeffreycampbellshoes.com or fill out our online Customer Service form here if you wish to receive a merchandise credit instead of refund.
Please drop off your return at any authorized UPS location no later than Tuesday, JANUARY 15, 2019.
RETURN SHIPPING REQUIREMENTS:
Item must be unworn, unused, and in the same condition received as items are thoroughly inspected upon receipt. Item must have all tags, original packaging materials & shipped back in original box or appropriate shipping carton. Do not use shoe box as shipping carton.
RETURN PROCESSING
Returns are processed within 5-7 business days of receiving.
An email will be sent to the email address on file once your return is processed.